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Your Privacy Your Order information including your name, email address, and other personal infomartion will not be shared with any other sources or companies. Order By Phone Call our Toll free number 1-800-872-5377 to place an order, or just to ask a question. All order received by 2:00 PM Eastern Time will be shipped the same day unless otherwise noted. Order By Fax Fax your order to our fax line at 1-800-531-1565. Please include all prices, charges and method of shipment. If the order is complete we will ship it immediately. If there are any discrepancies or an item is on backorder, we will contact you before shipping the order. Attention Government & State Agencies: USA Less now accepts bids and purchase orders from all Government & State agencies and Universities. For inquiries please email Bids@USALess.com Backorders All backorders will be shipped as soon as merchandise is received. If for any reason we are unable to fill your backorder within a reasonable time, you will be promptly notified. Free Shipping Orders $395.00 or more include free shipping by UPS Ground service to the 48 contiguous states. For orders less than $395 or for UPS Air we ship exactly based on UPS shipping rates as seen on their website. Ups Air Shipping is available for an additional charge. Payment Method We accept Visa, MasterCard, Discover and American Express. We accept C.O.D/money orders for an additional $5.00 charge. C.O.D/cash is available. Terms are available to Gov't Agencies. Returns We offer all our Customer's a 30-day money-back guarantee on all our products. If you are not satisfied with your order, please call our customer service line between 9:00 AM and 5:00 PM Monday Through Thursday and 9-3 on Friday to return it for a refund. Please note that if you ordered by Credit Card and return your item, you will be refunded, minus 4% of the total transaction fee. This is to cover the Credit Card charge that Visa and Mastercard charges us. All returns must be approved and issued an RMA number. There is a 10% restocking fee on returned items. Defective or damaged merchandise will be exchanged or refunded. Merchandise must be in new and unused condition. All merchandise must be returned within 30 days of the Purchase date. Please allow up to 14 days for your credit to be processed. Keep in mind, we will not take what doesn't belong to us. We understand problems arise and will help you as best we can. Contact Us To contact USA Less, please call toll free 800-872-5377 or e.mail us at info@usaless.com.

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